At DineWaves, we respect your privacy and are committed to protecting the personal data of our restaurant partners and their guests. This policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

We collect information necessary to provide our digital menu services:

• Account Information: Name, restaurant name, email address, and phone number when you register.
• Menu Content: Dish names, descriptions, prices, and images you upload to our platform.
• Payment Data: Billing information processed securely through our payment partners (we do not store credit card details on our servers).
• Usage Data: Technical information about how you interact with our portal and how guests interact with your digital menus (anonymized).

2. How We Use Your Information

We use the collected data to:

• Create and host your digital menus.
• Process your subscription payments and renewals.
• Provide customer support and technical assistance.
• Send important updates regarding service changes or new features.
• Analyze platform performance to improve user experience.

3. Data Sharing and Disclosure

DineWaves does not sell your personal or business data to third parties. We may share information only with trusted service providers who assist us in operating our platform (e.g., hosting providers, payment processors) under strict confidentiality agreements.

4. Security Measures

We implement industry-standard security protocols, including SSL encryption and secure database management, to protect your data from unauthorized access or disclosure.

5. Your Rights

You have the right to access, correct, or delete your personal information at any time through your DineWaves dashboard. You can also request a copy of the data we hold about your business.

6. Cookies

We use essential cookies to maintain your session and remember your preferences within the DineWaves portal. Guests viewing your digital menu are not tracked across other websites.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our data protection team at connect@dinewaves.com.