Frequently Asked Questions
Everything you need to know about DineWaves's premium digital QR menu service for restaurants.
Getting Started
How long does it take to get my digital menu?
After you share your menu for review, DineWaves helps structure and launch an initial digital menu. Timing depends on menu complexity, content quality, and your approval.
How do I get started with DineWaves?
Register on the portal, choose a plan, and share your menu PDF or photos for review. DineWaves helps prepare the initial menu, QR setup, and launch checklist.
Can I convert my existing PDF menu to a digital menu?
Yes. Share your PDF menu or menu photos and DineWaves can help convert them into a browser-based digital menu for your review before launch.
Features & Functionality
What if I need to update prices or items?
You can log in to the DineWaves dashboard from your phone or computer and update prices, toggle items as "out of stock", or edit descriptions instantly. Alternatively, send us changes via WhatsApp and our team handles it within a few hours.
Can I add food photos to my menu?
Yes. You can add dish photos to supported menu layouts. Use clear, accurate images that help guests understand the dish before ordering.
Does DineWaves support multiple languages?
Yes. On Pro and Premium plans, you can offer your menu in multiple languages to cater to international guests. We support Hindi, English, Arabic, and more.
Do my customers need to download an app?
No. DineWaves menus are fully web-based. Guests simply scan the QR code and the menu opens instantly in their browser — no app download, no friction, no waiting.
What if the internet goes down at my restaurant?
Our menus are highly optimized and cached. If a guest has scanned it once, it will work even with a spotty connection. For absolute backup, we recommend keeping 5-10 physical menus at the host stand.
QR Codes & Delivery
Do you provide printed QR stands?
On every plan you can design branded QR codes in the app and download print-ready PDFs and high-quality vectors. Take those to any local print vendor and they’ll produce stands in the material and size you want. We do not ship physical stands ourselves, so you keep full control over the material, the freight cost, and the finish.
Pricing & Billing
How much does DineWaves cost per month?
Three plans, priced in your region’s currency.
India (INR): Standard ₹750/mo, Pro ₹1,000/mo, Premium ₹1,500/mo.
Global (USD): Standard $10/mo, Pro $15/mo, Premium $23/mo.
Annual billing saves 20% on every plan. No setup fee, no per-scan charge, no per-order commission. What you see on the pricing page is what you pay.
Can I see the product before I choose a plan?
Yes. You can open the live guest-menu demo and request a walkthrough of owner controls, ordering workflows, and plan fit before purchasing.
Can I cancel anytime?
Yes, our subscriptions are month-to-month with no hidden cancellation fees. You can cancel anytime from your dashboard.
Compliance & International
Is DineWaves FSSAI compliant?
Yes. You can display your FSSAI license number and hygiene ratings directly on your digital menu. We also support Veg/Non-Veg indicators as required by Indian regulations.
Can I use DineWaves outside India?
Yes. DineWaves supports international pricing in USD, AED, GBP, EUR, and SGD. We also include allergen labels for UK, EU, and Middle Eastern compliance including Halal, Vegan, and Kosher tags.
Does DineWaves replace my POS or Zomato/Swiggy?
No. DineWaves is your in-restaurant menu experience. It works alongside your existing POS billing system and delivery listings like Zomato and Swiggy. We help guests browse and decide faster at the table.