Frequently Asked Questions
Everything you need to know about DineWave's premium digital QR menu service for restaurants.
Getting Started
How long does it take to get my digital menu?
Our concierge setup team typically takes 2 minutes to design and launch your initial menu after you send us your PDF or photos. Most restaurants go live within 3 days.
How do I get started with DineWave?
Simply register on our portal, choose a plan (or start with the instant access), and send us your menu PDF via WhatsApp or email. Our concierge team handles the rest — your digital menu will be live within 2 minutes.
Can I convert my existing PDF menu to a digital menu?
Absolutely! Just send us your existing PDF menu via WhatsApp or email and our concierge team will convert it into a beautiful, high-fidelity digital menu within 2 minutes. No effort required from your side.
Features & Functionality
What if I need to update prices or items?
You can log in to the DineWave dashboard from your phone or computer and update prices, toggle items as "out of stock", or edit descriptions instantly. Alternatively, send us changes via WhatsApp and our team handles it within a few hours.
Can I add food photos to my menu?
Yes! Upload professional high-resolution photos for every dish. Visual menus are proven to increase average order value by up to 25%. Our Premium plan supports stunning 3D PDF menu flip and cover flow for maximum visual impact.
Does DineWave support multiple languages?
Yes. On Pro and Premium plans, you can offer your menu in multiple languages to cater to international guests. We support Hindi, English, Arabic, and more.
Do my customers need to download an app?
No. DineWave menus are fully web-based. Guests simply scan the QR code and the menu opens instantly in their browser — no app download, no friction, no waiting.
What if the internet goes down at my restaurant?
Our menus are highly optimized and cached. If a guest has scanned it once, it will work even with a spotty connection. For absolute backup, we recommend keeping 5-10 physical menus at the host stand.
QR Codes & Delivery
Are the QR codes physical?
Yes, depending on your plan, we provide premium physical QR stands for your tables. Delivery timelines and availability vary by location — we confirm before dispatch. You can also download the high-quality QR vector for your own materials.
Pricing & Billing
How much does DineWave cost?
Plans start from ₹999/month for the Standard plan. Pro is ₹1,499/month and Premium is ₹2,499/month. International pricing is also available in USD, AED, GBP, EUR, and SGD. All plans include a instant access.
Is there a Get Started?
Yes! Every new restaurant gets a instant access. No credit card is required. You can explore all features and see the value before paying a single rupee.
Can I cancel anytime?
Yes, our subscriptions are month-to-month with no hidden cancellation fees. You can cancel anytime from your dashboard.
Compliance & International
Is DineWave FSSAI compliant?
Yes. You can display your FSSAI license number and hygiene ratings directly on your digital menu. We also support Veg/Non-Veg indicators as required by Indian regulations.
Can I use DineWave outside India?
Yes. DineWave supports international pricing in USD, AED, GBP, EUR, and SGD. We also include allergen labels for UK, EU, and Middle Eastern compliance including Halal, Vegan, and Kosher tags.
Does DineWave replace my POS or Zomato/Swiggy?
No. DineWave is your in-restaurant menu experience. It works alongside your existing POS billing system and delivery listings like Zomato and Swiggy. We help guests browse and decide faster at the table.